Retail Store Manager

4 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Azadea Foundation Qatar Full time
Job Summary

As a key member of our team, you will be responsible for driving sales growth and ensuring exceptional customer service in our retail store. Your primary focus will be on communicating sales plans and targets to the shop team, monitoring performance, and suggesting corrective actions when needed.

Key Responsibilities
  • Assign tasks and schedules to Sales Associates, Cashiers, and Coordinators, ensuring efficient activity execution.
  • Greet customers and ensure timely service by shop staff, adhering to quality and customer service standards.
  • Report operational issues and handle customer complaints in a timely manner, suggesting solutions or escalating as necessary.
  • Maintain inventory and place product orders to ensure effective stock management and product availability.
  • Motivate team members and provide training and development support to optimize sales results.
  • Supervise the opening process, ensuring adherence to procedures regarding petty cash, reporting, and systems.
Requirements
  • Bachelor's Degree
  • 1-2 years of experience in a managerial role, with retail experience a plus
  • Good product knowledge and understanding of store operating procedures
  • Proficiency in MS Office
  • Fluency in English
  • Deep product knowledge across all departments
Competencies
  • Driving and achieving results
  • Developing and motivating others
  • Commercial understanding
  • Communication skills
  • Planning and organizing
  • Customer focus

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