Conflict Resolution Specialist

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar Insight Global Full time
Job Summary

We are seeking a highly skilled Conflict Intake Specialist to join our team at Insight Global. As a key member of our organization, you will be responsible for managing conflicts and ensuring timely and accurate resolutions.

Key Responsibilities
  • Conflict Management: Develop and implement effective conflict resolution strategies to address and resolve disputes in a timely and efficient manner.
  • Intake and Assessment: Conduct thorough intake and assessment of conflicts to identify key issues and develop a plan for resolution.
  • Communication and Collaboration: Communicate effectively with stakeholders, including clients, employees, and management, to ensure seamless conflict resolution.
  • Analytical and Problem-Solving Skills: Utilize strong analytical and problem-solving skills to identify and address the root causes of conflicts.
  • Technical Skills: Proficient in Microsoft Office Suite, particularly Word, Excel, and Outlook, to manage and track conflict resolution activities.
Requirements
  • Education: High school degree or equivalent required.
  • Experience: Minimum of 5 years of experience in conflicts, with Aderant experience preferred.
  • Skills: Strong analytical skills, ability to work timely and accurately, and proficiency in Microsoft Office Suite.
  • Personal Qualities: Strong people, communication, and multitasking skills, highly organized and detail-oriented, with an approach that demonstrates an 'ownership' mentality, flexibility, creativity, initiative, tenacity, and a positive attitude.


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