Technical Sales Support Team Lead

6 days ago


Doha, Baladīyat ad Dawḩah, Qatar ECCO Gulf Majorel Qatar Full time
About the Role

ECCO Gulf Majorel Qatar is hiring a Quality Assurance Specialist to ensure our customers receive top-notch service. The ideal candidate will have a strong background in sales, training, or coaching and excellent communication skills.

Key Responsibilities
  • Design and implement high-quality calling scripts.
  • Conduct call monitoring and provide constructive feedback.
  • Develop and execute training programs for new hires.
  • Track and analyze performance metrics.
  • Generate quality reports for stakeholders.
  • Collaborate with the team to drive results.
What We're Looking For
  • At least 3-5 years of experience in sales, training, or coaching.
  • Able to create compelling written content.
  • Bachelor's degree in marketing, business, or a related field is a plus.
  • Excel skills are a must.
  • Prior experience in telesales or insurance is a bonus.


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