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QNB Group Senior Customer Service Associate
1 week ago
The incumbent is a key member of our team, responsible for providing cash based services to customers over the counter in an efficient, courteous and error-free manner.
They will carry out cash and other teller-related transactions in a timely and efficient manner to achieve pre-approved branch targets. The incumbent will also build and maintain strong relationships with customers to increase loyalty and satisfaction.
We are committed to delivering exceptional customer service and ensuring that all transactions are processed in compliance with regulatory guidelines and approved policies/procedures.
Responsibilities:- Cash Transactions:
Carry out cash transactions efficiently and accurately. - Customer Engagement:
Engage with customers to understand their needs and provide personalized solutions. - Regulatory Compliance:
Ensure that all transactions are processed in compliance with regulatory guidelines and approved policies/procedures.
