Head of Hospital Communications

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar Hamad Medical Corporation Full time

Job Overview:

About the Job

We are looking for an exceptional Head of Hospital Communications to lead our communications efforts at Hamad Medical Corporation.

Main Accountabilities
  1. Staff Training and Development: Provide comprehensive training to new staff members on switchboard procedures, emphasizing the importance of effective communication in hospitals.
  2. Performance Evaluation: Regularly assess staff performance, monitor their call handling skills, and offer constructive feedback to enhance their productivity.
  3. Communication Strategy: Develop and implement a robust communication strategy to foster collaboration among administrative personnel, department heads, and other stakeholders.
  4. Change Implementation: Work closely with administrative personnel and department heads to discuss and implement changes in communication equipment, facilities, and policy.
  5. Issue Resolution: Address complaints regarding telephone service promptly and professionally, ensuring timely resolution.
  6. Site Assessments: Conduct regular site assessments to identify opportunities for improving telephone services across various locations within HGH, WH, RMH, OPD Annex, Health Centers, etc.
Qualifications

A Bachelor's Degree in Computer Science/Computer Engineering or a related field, along with 2 years of experience in providing in-depth hardware/software technical support, is required. Alternatively, a diploma relevant to the specialization of the role and 4 years of related or administrative experience are also acceptable.



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