Hotel Reservation Specialist

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full time
Hyatt Hotels Corporation is a global hospitality brand with a mission to care for people so they can be their best. As a Reservations & Comm Center Host, you will play a key role in delivering distinct experiences that demonstrate the power of little understanding. With our focus on creating vibrant luxury lifestyle hotel experiences woven into the fabric of local culture, we are seeking an individual who shares our passion for creativity and self-expression.

Duties and Responsibilities:
  • Show complete knowledge of our products and services, including rate structures and management.
  • Assist guests with cancellations or modifications of booking reservations.
  • Process and confirm guest reservations made by clients via phone or email.
  • Process payments and send reservation confirmations through email to guests.
  • Stay up-to-date with all promotions in and around the hotel and follow established procedures to process room reservations, rates, confirmations, and hotel facilities.
Qualifications:
  • A degree or diploma in Hospitality or Tourism management is preferred.
  • Minimum 2 years of work experience in Hotel operations.
  • Excellent problem-solving, administrative, and interpersonal skills are essential.


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