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Outlet Director
2 months ago
Job Summary: We are seeking a highly skilled and experienced Outlet Manager to join our team at Hyatt Hotel. As an Outlet Manager, you will be responsible for the efficient running of the department, ensuring maximum guest satisfaction while operating within budget.
Key Responsibilities:
- Manage the assigned outlet as a successful independent profit center, in line with the outlets operating concept and Hyatt International standards.
- Develop and implement strategies to drive revenue growth and improve operational efficiency.
- Lead a team of staff to provide exceptional customer service and ensure a high level of guest satisfaction.
- Monitor and control expenses to ensure profitability and meet budget targets.
- Collaborate with other departments to ensure seamless operations and achieve business objectives.
Requirements:
- Relevant degree, apprenticeship, or diploma in Hospitality or restaurant management.
- Minimum 2 years of work experience as an Outlet Manager or Assistant Manager in a hotel or large restaurant with good standards.
- South African nationality preferred.