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Front Desk Receptionist

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar four seasons hotel Full time
{"title": "Front Desk Receptionist", "description": "Deliver Exceptional Guest Experiences

As a Front Desk Receptionist at Four Seasons Hotel Doha, you will be the first point of contact for our guests, setting the tone for their stay. Your primary objective is to ensure a smooth arrival and departure experience, providing upscale service that exceeds our guests\u2019 expectations.

Key Responsibilities:
  • Provide personalized service to guests, ensuring their needs are met and exceeded.
  • Monitor daily bookings and ensure assigned rooms are prepared prior to check-in.
  • Actively listen to and resolve guest complaints in a professional and courteous manner.
  • Liaise with Housekeepers and F&B employees to provide an overall comfortable guest experience.
Requirements:
  • Degree Holder, preferably in hotel and restaurant management.
  • 1-2 years of experience in a similar role with a Five Star Hotel/Resort.
  • Excellent command in English, Arabic is an advantage.
What We Offer:
  • Opportunities to build a successful career with global potential.
  • Unique strong culture - diversity of 50 different nationalities.
  • Living accommodation in high quality, well-resourced apartment.
  • Excellent Training and Development opportunities.
  • Employee Recognition Programs.
  • Complimentary nights at FS Hotels Worldwide.
  • Paid annual home leave tickets.
  • Complimentary meals in employee restaurants.
  • Free transportation to work.
  • Medical coverage.
", "lang_code": "en-US"}