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Customer Portfolio Specialist

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar Ali Bin Ali Full time

Job Description:

The Market Operations Executive will drive sales excellence across the region, overseeing the entire customer portfolio and leading the sales team to achieve set objectives.

Main Responsibilities:

  1. Develop and implement sales strategies to meet business objectives.
  2. Liaise with trade marketing to ensure alignment of marketing plans and budgets.
  3. Routine observation of market operations, troubleshooting customer issues, and addressing corrective action.
  4. Conduct regular business review meetings with the team to track progress against targets.
  5. Identify areas for improvement and develop initiatives to address these gaps.
  6. Collaborate with the team to drive sales excellence.
  7. Ensure timely delivery of products to customers.
  8. Manage stock variances and report to management for review.
  9. Recruit, select, and place team members based on business needs.
  10. Develop and execute annual business plans for the business unit and team.
  11. Maintain a positive and motivated work environment.
  12. Review customer feedback and implement improvements to enhance customer satisfaction.
  13. Analyze market trends to inform business decisions.
  14. Coach and develop direct reports to enhance their skills and performance.
  15. Perform performance evaluations and provide continuous feedback and development opportunities.
  16. Create career development programs to engage and motivate the team.
  17. Explore innovative solutions to improve brand visibility and off-take across trade segments.