Customer Engagement Specialist
2 days ago
At PPL Dynamics, we are seeking a skilled CUSTOMER ENGAGEMENT SPECIALIST to join our team.
Job Summary:
We are looking for an experienced professional to execute customer enrollment activities and operations in accordance with planned schedules and defined success criteria.
Main Responsibilities:
- Customer Enrollment and Operations: Execute customer enrollment activities and loyalty operations in accordance with planned schedules and defined success criteria.
- Policies, Systems, Processes and Procedures: Ensure compliance with company policies, systems, processes, and procedures.
- Statement and Reports: Prepare and analyze statements and reports related to customer enrollment and operations.
Requirements:
- Diploma in a relevant field.
- Minimum 3-5 years of experience working with customer enrollment & operations software.
Key Skills:
- Technical knowledge of enrollment software and preferably loyalty programs.
- Document control and processing.
- Analytical skills.
- Attention to detail.
- Fluency in English.
- MS Office skills.
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