Customer Engagement Specialist

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full time

At PPL Dynamics, we are seeking a skilled CUSTOMER ENGAGEMENT SPECIALIST to join our team.

Job Summary:

We are looking for an experienced professional to execute customer enrollment activities and operations in accordance with planned schedules and defined success criteria.

Main Responsibilities:

  1. Customer Enrollment and Operations: Execute customer enrollment activities and loyalty operations in accordance with planned schedules and defined success criteria.
  2. Policies, Systems, Processes and Procedures: Ensure compliance with company policies, systems, processes, and procedures.
  3. Statement and Reports: Prepare and analyze statements and reports related to customer enrollment and operations.

Requirements:

  • Diploma in a relevant field.
  • Minimum 3-5 years of experience working with customer enrollment & operations software.

Key Skills:

  1. Technical knowledge of enrollment software and preferably loyalty programs.
  2. Document control and processing.
  3. Analytical skills.
  4. Attention to detail.
  5. Fluency in English.
  6. MS Office skills.


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