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Associate Relationship Manager

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar QNB Group Full time

**Job Function**

The Customer Service Associate will be responsible for providing efficient, friendly, and quality service to customers; answering queries, providing information, and guiding customers through various banking procedures; marketing the Group's products and services, and encouraging customers to increase their business with the Group.

**Key Responsibilities:**

  • Market QNB Group's products to increase sales volume and profitability, and achieve set targets and goals.
  • Strive for excellent customer service performance monitoring and quality measurement.
  • Promote cost consciousness and efficiency to minimize costs and optimize benefits for the bank.
  • Enhance the Group's image through proactive customer-driven servicing of customer needs in support of exceeding customer expectations.

**Education/Experience Requirements:**

  • University graduate with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or any other related field.
  • No years of experience required.