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Doha, Baladīyat ad Dawḩah, Qatar IHG Hotel & Resorts Full time

IHG Hotel & Resorts is seeking a skilled professional to join our team as a Guest Experience Specialist. The ideal candidate will possess excellent communication skills, be able to effectively resolve guest concerns, and provide a high level of service to ensure a memorable experience. Key responsibilities include:

* Providing exceptional guest service and resolving issues in a timely and professional manner
* Communicating effectively with guests, colleagues, and management to ensure seamless service delivery
* Maintaining a high level of product knowledge and staying up-to-date on hotel services and amenities
* Collaborating with colleagues to achieve team goals and objectives

Requirements:

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing situations
* Fluency in the local language (English) and basic math skills
* Literate and tech-savvy with a good grasp of reading, writing, and computer skills

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.