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Lead Receptionist and Guest Service Coordinator

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full time
Team Leadership Opportunity

We are seeking an experienced Team Leader to join our dynamic team at the Hyatt Regency Hill Country Resort and Spa.

In this leadership position, you will be responsible for overseeing the day-to-day operations of the reception desk and guest service team.

Your expertise in hospitality and customer care will enable you to train and motivate the team to meet the high standards of our company.

  • Develops and implements operational procedures to enhance guest satisfaction.
  • Maintains a high level of product knowledge to train and supervise staff.
  • Liaises with management to address any health and safety concerns.

Requirements

  • Relevant degree or diploma in Hospitality or Tourism management preferred.
  • Minimum 2 years of experience in hotel operations, preferably in a supervisory role.
  • Excellent communication, leadership, and analytical skills.