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Concierge Service Representative

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Accor Full time

Accor Job Description

**Concierge Agent Role**

As a Concierge Agent at Accor, you will be the face of our hotel, providing exceptional service to our guests. Your role will be to ensure that every guest feels welcome and valued, from the moment they arrive to the moment they depart.

**Key Responsibilities**

* Provide personalized service to all guests, ensuring that their needs are met and exceeded.

* Maintain the highest levels of cleanliness and organization in the Concierge area, ensuring a smooth and efficient operation.

* Utilize appropriate materials, equipment, and supplies to ensure the smooth running of Concierge operations.

* Ensure proper coverage and supervision of the Concierge desk, lobby, hotel entrance, and airport service at all times.

* Collaborate with supervisors and managers to address any issues or concerns that may arise.

**Requirements**

* Excellent communication and interpersonal skills.

* Ability to work in a fast-paced environment and adapt to changing situations.

* Strong attention to detail and organizational skills.

* Ability to work independently and as part of a team.

**What We Offer**

* Competitive salary and benefits package.

* Opportunities for career growth and development.

* A dynamic and supportive work environment.

**Language:** en-US