Corporate Learning Quality Manager

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

About us

We're a global airline with a strong commitment to delivering exceptional customer experiences. Our Group Learning and Development (GL&D) team is dedicated to creating high-quality learning solutions that meet the needs of our employees.

We're seeking a highly skilled and experienced Senior Learning Excellence and Quality Specialist to join our team. In this role, you'll have the opportunity to:

Main Responsibilities

  • Co-design and execute the implementation of learning culture at QR through GL&D's learning offering, platforms, tools, and resources
  • Implement change management within GL&D in support of QR learning culture
  • Implement continuous improvement processes, systems, and frameworks at GL&D and QRG learning units
  • Manage and deliver the Learning Excellence and Accreditation Program for professional development across QRG
  • Apply the technical and change management aspect of the process to measure the effectiveness of GL&D's learning solutions
  • Drive the TESS program end-to-end within GL&D
  • Support the implementation of TESS in other training units
  • Deliver the entire suite of QR Group trainer development programs through the LEAP
  • Manage the LEAP Partner pool and all associated tasks
  • Implement the LEAP program continuous improvement initiative
  • Act as a performance consultant for learning designs, solutions focused on workplace performance and L&D best practices for QRG Learning units
  • Design and manage implementation the internal audit process for GL&D training solutions
  • Implement the CSOD connect module to embed social learning at QR and subsequently to QRG
  • Act as a quality entity for all GL&D and QR Group learning solutions

Requirements

To be successful in this role, you will need:

Qualifications and Experience

  • Bachelor's Degree in Administration / Corporate Learning & Development / Human Resources / Education / Educational or Organizational Psychology, with Minimum 6 years of job-related experience OR Bachelor's Degree without prior experience for Qatari Nationals
  • Excellent command of English language
  • Train the Trainer Certification by a world-renowned institution with a minimum of 5 years of experience in facilitation and delivery of learning interventions and workshops
  • Experience in instructional design, and analysis of data, correlations, and trends
  • Expertise in measurement and evaluation of learning solutions
  • Technical acumen in Learning Technologies and LMS implementation
  • Excellent training and facilitation skills and ability to motivate and inspire trainers from across the business to build organizational performance
  • Critical attitude towards supporting Learning Quality and process adherence
  • Extensive Data reporting and analysis skills
  • Ability to mentor junior trainers to deliver Quality programs
  • Aviation business acumen
  • Professional knowledge of the MS Office tools

Benefits

We offer a competitive salary package, comprehensive benefits, and opportunities for career growth and development.



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