Workshop Supervisor
1 week ago
We are seeking a highly skilled and experienced Workshop Supervisor to join our team at MasterHR. As a key member of our operations team, you will be responsible for ensuring the efficient and effective management of our workshop.
Key Responsibilities- Operational Management: Oversee the daily operations of the workshop, ensuring that all tasks are completed on time and to a high standard.
- Team Leadership: Lead and manage a team of technicians and support staff, providing guidance and support to ensure they have the necessary skills and resources to perform their duties.
- Quality Control: Ensure that all work is carried out to the highest quality standards, meeting the requirements of our clients and adhering to industry regulations.
- Inventory Management: Oversee the management of workshop inventory, including tools, equipment, and spare parts, ensuring that all items are properly stored and maintained.
- Customer Service: Provide excellent customer service, responding to customer queries and concerns in a professional and timely manner.
- Reporting and Analysis: Prepare and submit regular reports on workshop performance, including metrics on productivity, quality, and customer satisfaction.
- Education: Automotive Engineering Graduate or equivalent.
- Experience: Minimum 5 years' experience in a supervisory role in an automotive dealership or workshop.
- Skills: Proven leadership and management skills, with the ability to motivate and inspire a team. Strong communication and interpersonal skills, with the ability to build relationships with customers and colleagues. Knowledge of workshop operations, including inventory management and quality control.
- Language: Excellent communication skills in English, with Arabic language skills an advantage.
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Workshop Operations Manager
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Workshop Operations Manager
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