Front-of-House Operations Manager

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar Power International Holding Full time
Job Profile:
We are seeking a Front-of-House Operations Manager to join our team at Power International Holding. As a key member of our front-of-house team, you will be responsible for ensuring seamless service delivery, maintaining high standards of customer service, and leading a team of waitstaff to achieve these goals. If you have a passion for delivering exceptional customer experiences and are looking for a challenging role in a dynamic environment, we encourage you to apply.

Responsibilities and Requirements:
• Minimum 5 years of working experience, with 3 years relevant experience in a similar role
• Strong leadership and supervisory skills to oversee and motivate waitstaff, delegate tasks effectively, and maintain a cohesive team environment
• Excellent interpersonal and communication skills to provide exceptional customer service, handle customer inquiries and complaints effectively, and ensure a positive dining experience for guests
• Thorough understanding of the restaurant's menu offerings, including ingredients, preparation methods, and special dietary considerations, to assist customers with menu choices and address inquiries
• Quick thinking and problem-solving abilities to address issues or challenges that arise during service, such as resolving customer complaints or managing unexpected delays
• Ability to work in a fast-paced environment and adapt to changing situations

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