Front Desk Operations Manager

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full time
About the Role:

We are seeking an experienced and motivated individual to join our team as an Assistant Guest Relations Manager. In this role, you will be responsible for leading the Front Desk operations, managing guest relationships, and resolving complaints in a timely and professional manner.

Main Responsibilities:

  • Supervise the Front Desk team to ensure excellent customer service
  • Handle guest complaints and resolve issues efficiently
  • Collaborate with other departments to ensure seamless guest experience
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Provide training and support to team members to enhance their skills and knowledge

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a world-renowned hospitality brand

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