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Corporate Customer Service Officer

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar QNB Group Full time
{"Job Title": "Corporate Customer Service Officer", "Job Summary": "We are seeking a highly skilled and experienced Corporate Customer Service Officer to join our team at QNB Group. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our corporate clients, ensuring their needs are met and exceeded.

Key Responsibilities:

* Provide proactive and personalized customer service to corporate clients, responding to their queries and resolving issues in a timely and professional manner.
* Develop and maintain strong relationships with corporate clients, understanding their business needs and providing tailored solutions to meet their requirements.
* Collaborate with internal teams to ensure seamless delivery of customer service, including sales, operations, and risk management.
* Stay up-to-date with industry trends and regulatory requirements, ensuring compliance with all relevant laws and regulations.

Requirements:

* Bachelor's degree in Marketing, Banking, Finance, Accounting, Economics, Business Administration, or Information Technology.
* 2+ years of experience in customer service, preferably in a banking or financial services environment.
* Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
* Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
* Proficiency in Microsoft Office, with experience in CRM systems and other customer service software.

What We Offer:

* Competitive salary and benefits package.
* Opportunities for career growth and professional development.
* Collaborative and dynamic work environment.
* Recognition and rewards for outstanding performance.

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

Apply now and take the first step towards a rewarding career with QNB Group"}