Customer Service Representative
4 days ago
The Art of Cardz is seeking a skilled Sales Associate to join our team in Qatar. As a Sales Associate, you will be responsible for delivering exceptional customer service, promoting trading card games and sports cards, and maintaining a high level of store appearance.
Key Responsibilities:- Customer Service: Greet and assist customers in a friendly and professional manner, providing excellent customer service.
- Product Knowledge: Offer expert advice and recommendations on a wide range of TCG products, including popular card sets like Yu-Gi-Oh, Magic: The Gathering, Pokémon, and Sports Cards (Football and Basketball).
- Transaction Processing: Process sales transactions accurately and efficiently using our POS system.
- Inventory Management: Monitor and maintain store inventory levels, ensuring timely replenishments of popular TCG cards and related products.
- Social Media Engagement: Assist with social media posts, promotions, and customer engagement to increase brand awareness.
- Order Fulfillment: Assist in the packing and dispatching of online orders, ensuring accuracy and timeliness.
- Passion for Trading Card Games: Passion for TCGs and familiarity with popular trading card games such as Yu-Gi-Oh, Magic: The Gathering, Pokémon, and Sports Cards (Football and Basketball).
- Excellent Communication Skills: Excellent communication and interpersonal skills, with the ability to interact positively with customers and team members.
- Retail Experience: Basic understanding of retail sales principles, customer service, and cash handling.
- Adaptability: Eagerness to learn and adapt to new tasks, including social media management, online order processing, and inventory management.
- Education: High school diploma or equivalent; additional education in retail, business, or related fields is a plus.
- Flexibility: Ability to work flexible hours, including evenings, weekends.
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