Director of Central Market Operations
3 days ago
About the Job
We're looking for a passionate Director Operations – Food to take the lead in driving our critical COE's, Acquisition, Performance, City Operations, and New categories strategies for our centralized market operations.
This role involves guaranteeing supply (restaurants & captains) and leveraging deep analytical insights to deliver high impact results.
Working closely with the Service Owner for the Food division, you'll drive the strategy and plans to deliver on Goals.
Your Responsibilities
- Quality, performance, reliability, and optimization of restaurant networks, user networks, and driver (Captains) networks.
- Acquisition, Early Life Retention, Quality & Reliability of restaurant, Retention of captains, Engagement initiatives and budget spend.
- Closely work with the Partner ops team to ensure feedback to restaurants and thus improve their performance.
- Scale to new markets and go deeper into existing markets with identification & onboarding of New restaurants, designing and executing new launch strategies for green field markets.
You'll Need
- Hunger to get things done: Super strong project management skills, with a focus on proactively finding practical solutions to problems.
- Leader: Need to take the initiative, inspire people to raise the bar & set new operating standards, and build a loyal community.
- Strong Work Ethic: Careemers work incredibly hard and we love doing it.
- Career growth mindset and adaptability.
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