Banking Operations Manager

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

About Our Bank

We are the largest bank in the Middle East and Africa region, with a presence in over 31 countries.

We offer a wide range of financial solutions to our clients, from personal banking to corporate finance.

As a leader in the banking industry, we strive to stay ahead of the curve by continuously investing in technology and innovation.

Job Summary

This role is responsible for managing and supervising a team of tellers to provide cash related services to customers over the counter.

The successful candidate will be responsible for ensuring that all transactions are processed efficiently and accurately, while maintaining high levels of customer satisfaction.

Responsibilities:

  1. Implement strategies and plans to achieve business targets.
  2. Process branch cash and other teller-related transactions.
  3. Resolve customer complaints promptly and effectively.
  4. Provide information to auditors and the Compliance function as required.

Skills and Qualifications

University degree with experience in banking operations. Strong knowledge of customer service principles and practices.



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