Luxury Hospitality Professional
15 hours ago
We are seeking a highly skilled Guest Experience Agent to join our team at The Ned & Ned's Club.
Job DescriptionThe successful candidate will be responsible for handling reservations, providing excellent customer service, and maintaining accurate records.
Responsibilities- Handle Reservations: Manage incoming reservations through phone, email, and online booking systems.
- Guest Assistance: Provide accurate information about services, rates, and availability to potential and current guests.
- Booking Management: Confirm, modify, and cancel reservations as requested, ensuring accuracy and efficiency.
- Record Keeping: Maintain organized and up-to-date records of reservations and guest details.
- A minimum of 1 year experience in a similar role in a luxury background or a Degree/Diploma from Hotel Management.
- Excellent interpersonal, written & verbal communication skills.
- Proficient in English; Arabic is an asset.
- Basic Opera knowledge; computer literate.
- One of the most iconic places to be and work.
- Amazing learning and development program.
- Discounted rates at The Ned Doha.
- Fantastic career growth opportunities.
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Luxury Hospitality Manager
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Hospitality Experience Coordinator
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Luxury Hospitality Leader
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Luxury Hospitality Brand Leader
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Luxury Hospitality Marketing Manager
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Hospitality Professional
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