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Luxury Hospitality Specialist

7 days ago

Doha, Baladīyat ad Dawḩah, Qatar Anantara Hotels & Resorts Full time

Anantara Hotels & Resorts is a luxury hospitality brand that connects guests to genuine places, people, and stories through personal experiences. As a Reservations Agent, you will be responsible for managing all incoming booking inquiries, ensuring accurate input of details, and maximizing occupancy across the Resort.

The ideal candidate will be highly organized, detail-oriented, and able to work in a fast-paced environment. You will provide professional, friendly, and knowledgeable support to guests, travel agents, and corporate clients, while up-selling room types, packages, and services in line with pricing strategies and set rates.

Key responsibilities include recording guest information, preferences, and booking details accurately in the Property Management System (PMS), communicating guest requests and special requirements to internal departments, and staying up-to-date with reservation systems, loyalty programs, promotions, and brand standards.