Customer Success Manager AI and Legal Technology Specialist
1 day ago
As a Customer Success Manager AI and Legal Tech at PRECISION GROUP, you will be responsible for becoming an expert in CoCounsel generative AI software and working closely with law firms and corporate legal teams to understand their use cases and pain points. You will build trusted relationships with key stakeholders at all levels within targeted prospects and existing clients, supporting deal close by overseeing the establishment and successful administration of Proofs of Concept and facilitated trials.
About You- Growth mindset, embracing change, challenges, and diverse perspectives
- Continuous learner, able to learn new technologies quickly
- Cross-collaboration experience working across different functions and successful stakeholder engagement
- Client-focused customer engagement skills
- Creative and resourceful problem-solving skills
- Ability to work independently in a dynamic, fast-paced environment
- Excellent presenter and communicator, articulate, passionate, and knowledgeable
- Exceptional attention to detail and highly organized
- Enthusiasm and commitment to outcomes
- Adaptive and self-starter who shows initiative
A law degree is strongly preferred but not required. 3 years of working with or for a Corporate Legal Department or large top-tier law firm, preferably in a practice innovation or knowledge management department, is required. Experience selling or supporting software solutions is also necessary.
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