Card Issuing Specialist

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar Qatar National Bank (QNB) Full time

Job Summary:

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The Relationship Manager role is responsible for building and maintaining relationships with customers, ensuring their needs are met, and delivering exceptional service.

Main Responsibilities:

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  • Act as a single point of contact for customers, responding to their queries and resolving any issues.
  • Work closely with branches and EBD to ensure customer needs are met.
  • Identify opportunities to improve customer satisfaction and implement changes.
  • Responsible for compiling and presenting relevant MIS on a periodic basis.

Requirements:

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A university graduate with at least 2 years of experience in financial services, preferably with a specialization in credit cards business.

About Our Company:

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Qatar National Bank (QNB) was established in 1964 as the country's first Qatari-owned commercial bank. We have steadily grown to become one of the largest banks in the Middle East and North Africa Region, with a market share exceeding 45% of banking sector assets.

We operate in 24 countries around the world through our network, subsidiaries, and associate companies, employing about 8,800 staff from 400 branches and offices, supported by an ATM network that exceeds 800 machines.



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