IT Support Specialist
1 month ago
Job Summary:
As a skilled IT Support Technician, you will be responsible for providing technical assistance to clients across various locations. Your primary goal will be to ensure seamless IT operations and resolve technical issues efficiently.
Key Responsibilities:
• Provide IT technical support to clients, addressing their technical queries and resolving issues related to operating systems, MS Office, and other applications.
• Install new devices, including computers, laptops, printers, scanners, and network printers, ensuring smooth integration into the existing infrastructure.
• Offer training and guidance to clients on software and operating systems, empowering them to troubleshoot common issues independently.
• Troubleshoot and repair devices, formatting and resolving technical problems as needed.
• Collaborate with clients to resolve printer, internet, and language-related issues, providing step-by-step instructions for self-resolution.
Requirements:
• Minimum 3 years of experience in IT support, with a strong background in technical writing and communication.
• Proficiency in spoken Arabic and English, with a good understanding of software and operating systems.
• Excellent problem-solving skills, with the ability to work independently and as part of a team.
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