Guest Experience Specialist
5 days ago
Join our dynamic Food & Beverage team at Zulal Wellness Resort by Chiva-Som as a Guest Experience Specialist.
About the Role :
- This is a unique opportunity to contribute to the success of our Food & Beverage team.
- The successful candidate will have a passion for delivering exceptional service and a commitment to maintaining high service standards.
Responsibilities :
- Develop a comprehensive understanding of our wellness-inspired cuisine and beverages.
- Manage guest expectations through effective communication and attentive service.
- Collaborate with colleagues to achieve shared goals and objectives.
- Ensure compliance with health and safety regulations.
- Participate in ongoing training and development opportunities.
Requirements :
- Previous experience in a similar role in a luxury hotel, resort, or wellness retreat (GCC experience preferred).
- Knowledge of wellness-inspired cuisine and beverages.
- Excellent communication and interpersonal skills.
- Able to work effectively in a team environment.
- Familiarity with MICROS Symphony and F&B service standards an advantage.
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