Attraction Operations Manager

3 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

At lxbfYeaa, we are seeking a highly skilled professional to oversee the ticketing operations for our attraction. As a seasoned manager, you will be responsible for leading and managing the recruitment, training, and daily operation of ticketing and guest services teams.

The successful candidate will have previous experience as a manager in a similar entertainment venue, with practical firsthand knowledge of training staff to operate ticketing systems and overseeing daily operations. They will also possess excellent leadership and communication skills, with the ability to enforce rules and regulations within the department.

In this role, you will be responsible for:

  1. Onboarding of Staff: Interview and select suitable candidates who share our company values.
  2. Training: Train staff to operate rides in a safe and appropriate manner, while ensuring compliance with all site safety requirements and industry best practices.
  3. Customer Service: Train staff on customer service best practices and complaint management, to provide exceptional experiences for our guests.
  4. Enforcement: Enforce rules and regulations within the department, while maintaining accurate sales records and cash handling.

This is an exciting opportunity for a motivated and experienced individual to join our team and contribute to the success of our attraction. If you have a passion for delivering exceptional customer experiences and leading high-performing teams, we encourage you to apply for this challenging and rewarding role.



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