Specialist - Enterprise Business Applications Support
1 week ago
We are seeking a technically proficient IT Specialist with expertise in Business Process Management (BPM) and workflow automation to join our Enterprise Business Applications Support team. This role is responsible for maintaining optimizing and supporting the bank s critical business applications (e.g. CRM loan origination customer onboarding) and BPM platforms (e.g. Pega Appian IBM BPM). The ideal candidate will have handson experience in application support process automation and workflow design to drive operational excellence and align technology with business goals.
Responsibilities:
BPM & Workflow Support:
Provide Level 2/3 technical support for enterprise BPM platforms and workflowdriven applications resolving issues related to process automation task routing and system integrations.
Troubleshoot and resolve workflow errors system bottlenecks and integration failures to ensure uninterrupted business operations.
Perform root cause analysis (RCA) for recurring issues and implement preventive solutions.
Collaborate with business analysts to design model and optimize workflows using BPM tools (e.g. Pega Appian Camunda).
Automate manual processes to improve efficiency reduce errors and enhance user experience.
Monitor workflow performance and recommend enhancements to align with evolving business needs.
Monitor enterprise business applications and BPM systems using tools like Splunk Grafana or Dynatrace to ensure high availability and performance.
Execute scheduled maintenance patches and upgrades while adhering to ITILbased change management processes.
Validate system stability postdeployment and coordinate with development teams for fixes.
Ensure BPM workflows and applications comply with regulatory standards (e.g. GDPR SOX AML) and internal policies.
Document workflows system configurations and troubleshooting guides for internal teams and auditors.
Support audits and risk assessments for business applications and BPM platforms.
Partner with business units (e.g. operations compliance customer service) to translate requirements into technical workflows.
Train endusers on BPM tools and workflow functionalities.
Liaise with vendors to resolve platformspecific issues and implement enhancements.
Stay updated on emerging BPM trends (e.g. lowcode platforms AIdriven automation) and propose innovative solutions.
Identify opportunities to integrate BPM systems with other enterprise applications (e.g. ERP CRM).
RequirementsEducation:
Bachelor s degree in Computer Science Information Technology or a related field.
35 years of experience in application support with a focus on BPM/workflow platforms (e.g. Pega Appian IBM BPM) in banking or financial services.
Handson experience in workflow design process modeling and automation.
Familiarity with enterprise applications (e.g. Salesforce SAP Oracle) and their integration with BPM tools.
Proficiency in SQL for data analysis and scripting (e.g. Python PowerShell) for automation tasks.
Expertise in BPM tools (e.g. Pega Appian Camunda) and workflow engines.
Proficiency in ITSM tools (e.g. ServiceNow Jira) and monitoring tools (e.g. Splunk New Relic).
Knowledge of APIs web services (REST/SOAP) and integration patterns.
Understanding of cloud platforms (AWS Azure) and DevOps practices is a plus.
Strong analytical and problemsolving skills with attention to detail.
Excellent communication skills to bridge technical and business teams.
Ability to manage multiple priorities in a fastpaced regulated environment
Key Competencies:
BPM & Workflow Automation Expertise
Enterprise Application Support
Process Optimization & Compliance
Stakeholder Collaboration
Technical Troubleshooting & Innovation
-
Doha, Baladīyat ad Dawḩah, Qatar Fusion Outsourcing and Services Full timeWe are seeking a technically proficient IT Specialist with expertise in Business Process Management (BPM) and workflow automation to join our Enterprise Business Applications Support team. This role is responsible for maintaining, optimizing, and supporting the bank's critical business applications (e.g., CRM, loan origination, customer onboarding) and BPM...
-
Doha, Baladīyat ad Dawḩah, Qatar Fusion Outsourcing and Services Full timeJob Summary: We are seeking a skilled and motivated IT Specialist with strong .NET development capabilities to join our Enterprise Business Applications team within the bank. The ideal candidate will have experience in designing developing and maintaining enterpriselevel business applications ensuring scalability security and efficiency. This role involves...
-
Business Application Support Specialist
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Fusion Outsourcing and Services Full timeFusion Outsourcing and Services is seeking a highly skilled IT professional to join its Enterprise Business Applications Support team.Job SummaryThe ideal candidate will have hands-on experience in application support, process automation, and workflow design to drive operational excellence and align technology with business goals.Key Responsibilities:BPM &...
-
Enterprise Architect Applications
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeThe primary responsibilities of the Enterprise Architect, Applications include:Undertake architectural responsibility to drive the successful delivery of an enterprise-wide or project-specific application architecture within the customer's environment.Set the strategy and provide oversight and guidance to teams and vendors deploying different solutions.Lead...
-
Enterprise Support Specialist
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar Family Food Centre Full timeJob OverviewFAMILY FOOD CENTRE is seeking a highly skilled and experienced Enterprise Support Specialist to join our team. As an ERP Support Specialist, you will be responsible for providing technical support and training for point-of-sale systems, managing inventory, and ensuring smooth operations while maintaining brand visibility.Key...
-
Application Support Specialist
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar K20s - Kinetic Technologies Private Limited Full timeJob Title: Application Support SpecialistSection: IT OperationsAbout the Role:We are seeking an experienced IT professional to join our team as an Application Support Specialist. As a key member of our IT operations team, you will be responsible for providing technical support and assistance to users, ensuring seamless operation of business-critical...
-
Technical Business Applications Consultant
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Fusion Outsourcing and Services Full timeFusion Outsourcing and Services is seeking a highly skilled IT professional to join its Enterprise Business Applications Support team as an IT Process Optimization Professional.About the RoleThis position requires a technically proficient IT specialist with expertise in Business Process Management (BPM) and workflow automation to maintain, optimize, and...
-
Enterprise Application Expert
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Black Pearl Consult Full timeUnlock New Opportunities with Black Pearl ConsultAs a leading technology solutions provider, we're looking for a skilled Application Support Analyst to join our dynamic IT team. In this role, you'll be responsible for providing top-notch technical support for our enterprise applications, ensuring they run smoothly and efficiently.What You'll Do:Monitor and...
-
Enterprise Account Growth Specialist
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hewlett Packard Enterprise Full timeJob Family DefinitionSales Specialists & Consultants are product, services, software or solution specialists that are responsible for leading pursuit in their assigned focus areas. They collaborate with and support Account Managers and provide specialist expertise within the sales team.Management Level DefinitionApplies advanced subject matter knowledge to...
-
Enterprise Technical Support Specialist
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Kaspersky Full timeAbout the Role:We are seeking an experienced Enterprise Technical Support Specialist to join our technical support team. As a critical member of our team, you will provide technical support to our enterprise customers under the MSA premium support contract.Key Responsibilities:Technical Support: Resolve technical issues with Kaspersky software using advanced...
-
Signavio Application Development Specialist
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Leaders Inc. Full timeJob OverviewThe Talent Leaders Inc. is seeking a skilled Signavio Application Development Specialist to join our team. As a key member of our organization, you will be responsible for the design, development, and implementation of process modeling and automation solutions using Signavio.**Responsibilities:**Design and develop process models and automation...
-
Enterprise Applications Strategist
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeOur MissionWe aim to deliver effective services to our citizens by designing and implementing scalable software solutions. As an Applications Enterprise Solutions Architect, you will be responsible for leading the development of these solutions and ensuring they align with the government's strategic objectives.Responsibilities:Lead the design and...
-
Enterprise Account Manager
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hewlett Packard Enterprise Full timeEnterprise Account ManagerThis role has been designed as 'Onsite' with an expectation that you will primarily work from an HPE partner/customer office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...
-
Application Specialist
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob OverviewThe University of Doha for Science and Technology invites applications for the Application Specialist - ERP position. This role requires a meticulous individual who can provide technical and functional support in the areas of enterprise resource planning (ERP) systems administration, problem resolution, support, process mapping, system testing,...
-
Specialist – Enterprise Channels
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Fusion Outsourcing and Services Full timeSkilled and motivated IT Specialist with strong .NET development capabilities to join our Enterprise Channels team within the bank's Applications Department. The ideal candidate will have experience in designing, developing, and maintaining enterprise-level channel applications, such as online banking, mobile banking, and ATM systems. This role involves...
-
Enterprise Cloud Architecture Specialist
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Leaders Inc. Full timeEnterprise Cloud Architecture SpecialistWe are seeking an experienced enterprise cloud architecture specialist to join our team at Talent Leaders Inc. As a key member of our organization, you will be responsible for designing and implementing end-to-end SAP solutions and cloud architecture to support business needs.Responsibilities:Design and implement...
-
Doha, Baladīyat ad Dawḩah, Qatar Fusion Outsourcing and Services Full timeThis is an Entry-level Role.Salary - QAR 2,500 to QAR 3,000 full packageJob Responsibilities:Liaise between departments and clients to provide the service most suitable to the client's needs, cost, and time restraints.Process, monitor, and expedite sales orders to ensure timely delivery of goods.Must be able to efficiently respond to any telephone or online...
-
Application Support Analyst
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Black Pearl Consult Full timeA leading company that specializes in providing technology solutions and services, particularly focusing on data management and software systems, is looking for a highly qualified Application Support Analyst.We are seeking a highly skilled and customer-focused Application Support Analyst to join our IT team. The successful candidate will provide technical...
-
Application Management Specialist Career
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Kaiser Electro-Optics Inc. Full timeAbout This OpportunityWe invite applicants to join our dynamic team as an IT Application Manager at Kaiser Electro-Optics Inc. The successful candidate will be responsible for managing and administering the current and new application landscape for our client.This role involves overseeing the day-to-day operations of critical software applications, ensuring...
-
Enterprise Application Architect
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout the Position: We are seeking a Senior Software Engineer to join our team in Doha. As a key member of our engineering team, you will play a critical role in designing, developing, and maintaining enterprise-level applications using .NET technologies and modern front-end frameworks. Our ideal candidate will have a strong background in .NET development,...