Enterprise Technical Support Specialist

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Kaspersky Full time

About the Role:

We are seeking an experienced Enterprise Technical Support Specialist to join our technical support team. As a critical member of our team, you will provide technical support to our enterprise customers under the MSA premium support contract.

Key Responsibilities:

  • Technical Support: Resolve technical issues with Kaspersky software using advanced troubleshooting and problem-solving skills.
  • Customer Satisfaction: Ensure all assigned MSA accounts are satisfied with Kaspersky support and products.
  • Renewal and Growth: Work closely with the sales team to renew MSA contracts and grow new MSA customers.
  • Professional Development: Stay up-to-date with the latest technical skills and best practices by attending training sessions, workshops, and conferences.

Required Skills:

  • Advanced Technical Skills: In-depth knowledge of Microsoft OS, Linux OS, Enterprise Networking Technologies, Virtualization environments, and troubleshooting skills.
  • Intermediate Technical Skills: Knowledge of MS SQL, MS Exchange, Web and Messaging Systems.
  • Education and Certifications: A degree in Information Technology, Computer Science, or equivalent; 7+ years of experience in IT industry; 4+ years of experience in IT security; MCP or equivalent: Windows Server 2019+ and Windows 10+; CCNA beneficial; VMware EXSi; Linux.


  • Doha, Baladīyat ad Dawḩah, Qatar Family Food Centre Full time

    Job OverviewFAMILY FOOD CENTRE is seeking a highly skilled and experienced Enterprise Support Specialist to join our team. As an ERP Support Specialist, you will be responsible for providing technical support and training for point-of-sale systems, managing inventory, and ensuring smooth operations while maintaining brand visibility.Key...


  • Doha, Baladīyat ad Dawḩah, Qatar ProgressSoft Corporation Full time

    Welcome to the Role of IT Technical Support Specialist at ProgressSoft Corporation! We are seeking a talented individual to join our team and provide expert technical support to our clients.This is a fantastic opportunity for a skilled IT professional to work on a wide range of technical projects, from implementing and installing solutions to providing...


  • Doha, Baladīyat ad Dawḩah, Qatar Fusion Outsourcing and Services Full time

    We are seeking a technically proficient IT Specialist with expertise in Business Process Management (BPM) and workflow automation to join our Enterprise Business Applications Support team. This role is responsible for maintaining, optimizing, and supporting the bank's critical business applications (e.g., CRM, loan origination, customer onboarding) and BPM...


  • Doha, Baladīyat ad Dawḩah, Qatar Fusion Outsourcing and Services Full time

    Job Summary: We are seeking a technically proficient IT Specialist with expertise in Business Process Management (BPM) and workflow automation to join our Enterprise Business Applications Support team. This role is responsible for maintaining optimizing and supporting the bank s critical business applications (e.g. CRM loan origination customer onboarding)...


  • Doha, Baladīyat ad Dawḩah, Qatar Tadmur Holding Full time

    Job Title: Technical Support SpecialistAbout the RoleTadmur Holding is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical assistance and support to our users.Key ResponsibilitiesProvide technical assistance and support for computer systems and...


  • Doha, Baladīyat ad Dawḩah, Qatar Talent Leaders Inc. Full time

    Enterprise Cloud Architecture SpecialistWe are seeking an experienced enterprise cloud architecture specialist to join our team at Talent Leaders Inc. As a key member of our organization, you will be responsible for designing and implementing end-to-end SAP solutions and cloud architecture to support business needs.Responsibilities:Design and implement...


  • Doha, Baladīyat ad Dawḩah, Qatar Hewlett Packard Enterprise Full time

    Job Family DefinitionSales Specialists & Consultants are product, services, software or solution specialists that are responsible for leading pursuit in their assigned focus areas. They collaborate with and support Account Managers and provide specialist expertise within the sales team.Management Level DefinitionApplies advanced subject matter knowledge to...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    **Job Overview:**We are seeking a skilled Technical Support Specialist to join our team at lxbfYeaa. As a key member of our IT department, you will play a crucial role in providing technical assistance to all business units.**Key Responsibilities:**Provide technical support for hardware and software issuesInstall and maintain computer systems, peripherals,...


  • Doha, Baladīyat ad Dawḩah, Qatar Support Studio Technologies Full time

    5 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Support Studio TechnologiesWe are looking for an Engineer Management System Engineer for our organization.Work location: QatarJob Purpose:The primary responsibility of the EMS Engineer is to develop, define and maintain...


  • Doha, Baladīyat ad Dawḩah, Qatar Mekdam Technical Services Full time

    The primary profile of an Enterprise Security Engineer will be responsible for designing, implementing, and maintaining security architectures and frameworks that protect enterprise systems and will conduct regular security assessments, vulnerability scans, and penetration tests to identify and mitigate potential threats. Enterprise Security Engineer is also...


  • Doha, Baladīyat ad Dawḩah, Qatar Fusion Outsourcing and Services Full time

    Skilled and motivated IT Specialist with strong .NET development capabilities to join our Enterprise Channels team within the bank's Applications Department. The ideal candidate will have experience in designing, developing, and maintaining enterprise-level channel applications, such as online banking, mobile banking, and ATM systems. This role involves...


  • Doha, Baladīyat ad Dawḩah, Qatar VINIRMA Consulting Pvt Full time

    Job DescriptionWe are seeking an experienced Enterprise Payments Specialist to join our team at VINIRMA Consulting Pvt. This role involves providing level 2/3 technical support for SWIFT Alliance, RTGS platforms, and related payment systems.Provide technical support for payment message processing, connectivity, file transfers, and settlement...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Virtusa is proud to offer a challenging role for a Technical Support Specialist who will be responsible for providing high-quality technical support to our internal teams. About VirtusaVirtusa values teamwork, quality of life, professional and personal development, and collaboration. We are seeking great minds with a passion for technology to join our...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    At lxbfYeaa, we are seeking a skilled Technical Support Specialist to join our team. This role involves providing exceptional support for incident, service request, and problem management to ensure seamless IT operations.The successful candidate will be responsible for addressing day-to-day IT support needs of end users, attending to end user requests via...


  • Doha, Baladīyat ad Dawḩah, Qatar Echelonix Full time

    To provide day-to-day support of SAP and other systems within the Materials Department, assisting the Business Systems Analyst in delivering exceptional service to over 300 Materials department personnel and users across the corporation.ResponsibilitiesResolve operational system problems efficiently and effectively reported by end-users.Monitor data quality...


  • Doha, Baladīyat ad Dawḩah, Qatar K20s - Kinetic Technologies Private Limited Full time

    The role of a Service Desk Technician at K20s - Kinetic Technologies Private Limited is to provide first-level IT support across all subsidiaries, ensuring continuous and user-friendly communication with end-users. This position requires the ability to diagnose and resolve technical issues or escalate them efficiently to second-level support teams.Key...


  • Doha, Baladīyat ad Dawḩah, Qatar madre-me Full time

    Job OverviewMadre Integrated Engineering is seeking a highly skilled Techncial Support Specialist to join our team. This role will involve maintaining and supporting telecommunication equipment/systems, specifically PAGA systems.Key Responsibilities:Collaborate with qualified engineers to maintain and support telecommunication equipment/systems.Troubleshoot...


  • Doha, Baladīyat ad Dawḩah, Qatar Hewlett Packard Enterprise Full time

    Enterprise Account ManagerThis role has been designed as 'Onsite' with an expectation that you will primarily work from an HPE partner/customer office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...


  • Doha, Baladīyat ad Dawḩah, Qatar Trace Systems Inc. Full time

    We are seeking a talented individual to fill the role of Network Support Specialist at Trace Systems Inc. In this position, you will be responsible for designing and developing systems to support the engineering and acquisition of information systems.This opportunity is perfect for those with a strong background in technical fields such as voice systems,...


  • Doha, Baladīyat ad Dawḩah, Qatar Premium Solutions Consultancy Full time

    Premium Solutions Consultancy is hiring a Technical Support Specialist for a leading client in the IT industry in Qatar. The selected candidate will provide comprehensive technical support for vending machines, kiosks, and related systems, ensuring optimal functionality and customer satisfaction.Key Responsibilities :Configure, set up, and integrate vending...