Student Experience Officer

7 days ago

Doha, Baladīyat ad Dawḩah, Qatar Oryx Universal College in partnership with Liverpool John Moores University Full time
Job Purpose

The Student Experience Officer plays a key role in enhancing student engagement retention and overall satisfaction at Oryx Universal College. The role focuses on developing and implementing initiatives that support student welfare extracurricular activities and academic success ensuring a positive and enriching student journey.

Key Responsibilities
Student Engagement and Support

  • Develop and implement programs that enhance the student experience including orientation academic advising and support services.

  • Serve as a point of contact for student concerns ensuring timely resolution of issues related to academic and nonacademic matters.

  • Collaborate with student organizations and leadership groups to facilitate engagement and cocurricular activities.

  • Organize student feedback mechanisms such as surveys and focus groups to assess student satisfaction and areas for improvement.

Events and Activities Coordination

  • Plan and execute studentcentered events including cultural academic and social activities.

  • Work with internal departments to support studentled initiatives and extracurricular programs.

  • Coordinate workshops and seminars that contribute to student personal and professional development.

Student Welfare and Wellbeing

  • Provide guidance and support for students facing personal academic or social challenges.

  • Ensure students are aware of available counseling mentorship and wellbeing resources.

  • Assist in implementing policies that promote inclusivity diversity and a safe learning environment.

Academic and Administrative Support

  • Support the Academic Registry in ensuring students receive timely academic guidance and administrative assistance.

  • Assist with student records management tracking student engagement and generating reports for institutional improvement.

  • Collaborate with faculty and staff to improve student retention strategies.



RequirementsQualifications and Experience

  • A bachelor s degree in education student affairs social sciences or a related field.

  • Experience in student services academic administration or a related area in higher education is preferred.

  • Strong understanding of student engagement principles and best practices.

Skills and Competencies

  • Excellent interpersonal and communication skills.

  • Ability to work collaboratively with students faculty and staff.

  • Strong organisational and event planning abilities.

  • Problemsolving skills and ability to handle sensitive student concerns with discretion.

  • Proficiency in Microsoft Office Suite and student information systems.



Skills & Competencies Excellent interpersonal and communication skills. Ability to work collaboratively with students, faculty, and staff. Strong organizational and event planning abilities. Problem-solving skills and ability to handle sensitive student concerns with discretion. Proficiency in Microsoft Office Suite and student information systems.

Education

Qualifications & Experience A bachelor s degree in education, student affairs, social sciences, or a related field. Experience in student services, academic administration, or a related area in higher education is preferred. Strong understanding of student engagement principles and best practices.

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