HR Services Specialist

3 days ago

Doha, Baladīyat ad Dawḩah, Qatar شركة BSL Full time
Roles and responsibilities

We are seeking a highly organized and detail-oriented HR Service Coordinator to manage key processes related to onboarding, candidate vetting, and employee documentation. The successful candidate will play a critical role in ensuring a smooth and efficient experience for new hires, while maintaining compliance with company policies and regulatory requirements.

This role requires strong administrative skills, excellent computer literacy, and a keen eye for detail. The ideal candidate will also be comfortable working with HR systems, data management, and process improvement, with a focus on enhancing efficiency through digitization and automation.

Core Activity

  • Coordinating and overseeing the onboarding process for new employees.
  • Conducting candidate vetting, reference checks, and any other pre-employment screening requirements.
  • Preparing and issuing official letters requested by employees.
  • Ensuring HR records are maintained accurately and in compliance with company policies and relevant employment laws.
  • Driving Continuous Improvement and HR Digitisation to enhance efficiency.

Key Accountabilities

Onboarding & Induction

  • Manage the onboarding process, ensuring all necessary documentation is completed before the employee's start date.
  • Coordinate induction schedules and communicate key information to new hires
  • Work closely with hiring managers to ensure a smooth transition for new employees.

Candidate Vetting & Compliance

  • Conduct pre-employment checks, including verifying identification and references
  • Maintain accurate and confidential records of all checks and compliance documents.

Employee Documentation & Letters

  • Draft and issue official employee letters.
  • Process employee reference requests and maintain accurate personnel records.
  • Assist with contract amendments, salary changes, and other HR administrative tasks.

HR Systems, Data Management and Digitisation

  • Maintain HR records and databases with accuracy and confidentiality.
  • Ensure compliance with data protection regulations when handling employee information.
  • Generate reports and maintain HR metrics as required.
  • Drive the digitisation of HR processes, reducing manual work and improving accuracy.
  • Explore HR technology solutions to enhance efficiency and automation.

Continuous Improvement

  • Identify opportunities to streamline HR processes and improve workflow efficiency.
  • Contribute to policy and process enhancements in line with best practices.
  • Support the adoption of HR automation tools to enhance onboarding, compliance, and record-keeping.
  • Provide feedback and recommendations for improving HR service delivery
Desired candidate profile

Previous experience in HR administration, onboarding, or recruitment support.
Strong administrative and organisational skills with excellent attention to detail.
Proficiency in MS Office (Excel, Word, Outlook) and experience using HR systems.
Strong numeracy skills and ability to manage data accurately.
Excellent written and verbal communication skills.
Ability to handle sensitive and confidential information with discretion.

Desirable:

Experience with HR process automation or digital transformation.
Employee Support and Communication
Act as a Point of Contact: Serve as a primary point of contact for employees regarding HR-related inquiries, such as benefits, payroll, and policies.
Assist with Employee Onboarding: Help facilitate the onboarding process for new employees by coordinating orientations, preparing documentation, and ensuring they have the necessary tools to succeed in their roles.
Provide HR Support: Assist employees with questions about benefits, leave policies, compensation, and other HR-related matters.
HR Administration
Maintain Employee Records: Ensure that employee records (both paper and electronic) are accurate, up-to-date, and compliant with legal and company requirements.
Assist with Payroll Processing: Support the payroll team by gathering necessary information for payroll processing, ensuring accurate employee compensation and deductions.
Manage HR Documentation: Prepare, update, and file HR documents, such as employment contracts, performance reviews, and benefits enrollment forms.
Assist with HR Reports: Help generate reports for HR management on various HR metrics, including headcount, turnover, and other key performance indicators (KPIs).

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