Guest Service Agent

We are seeking a highly motivated and organized Guest Services Agent to join our team at City Centre Rotana Doha. As a key member of the Front Office department, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Receiving and responding to guest inquiries in a timely and professional manner.Maintaining...

Job DescriptionWe are seeking a highly skilled Cluster Reservations Agent to join our team at Millennium Hotels and Resorts MEA.Key Responsibilities:Provide exceptional customer service to guests.Assist with booking inquiries and process reservations efficiently.Ensure accurate verification of guest information and payment details.Promote special offers,...

Key ResponsibilitiesAs a Concierge Agent, your key responsibilities will include:Handling guest requests in a timely and professional manner.Providing accurate information on hotel services and facilities.Maintaining accurate records of guest interactions.Communicating effectively with other departments to ensure seamless delivery of services.Working...

Company Description\Anantara Hotels & Resorts is a luxury hospitality brand that connects guests to genuine places, people, and stories through personal experiences and heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts, and lush jungles, Anantara welcomes...

Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

Guest Experience Expert (Front Desk Agent)Preferred QualificationsEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Roles and responsibilities The Reservation Agent in hotel sales and marketing is responsible for facilitating guest bookings, managing reservations, and optimizing room occupancy to maximize revenue. They serve as the primary point of contact for guests, providing exceptional customer service and assisting with inquiries, reservations, and modifications....

You will be responsible for delivering exceptional service standards as a Front Desk Agent at Millennium Plaza Doha. Your duties will include providing warm and welcoming experiences to guests, efficiently handling check-in and check-out processes, and responding to guest inquiries in a timely manner.Job Description:Greet guests warmly and assist with their...

About the RoleThe Butler Command Centre Agent is the heartbeat of our hotel operation. They will process all external and internal calls either by redirecting calls or assisting the caller. This role requires strong communication skills, the ability to multitask, and a passion for providing exceptional guest service.

About the RoleWe are seeking a highly organized and detail-oriented Reservations Agent to join our dynamic team at Rotana Hotel. In this role, you will be responsible for managing and processing guest room reservations, ensuring that all communications are clear and concise, and providing exceptional customer service at all times.Main TasksProcess and...

Join to apply for the Agent-Reservations role at Climbing MountainsPosition SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers....

About This RoleThis is an exciting opportunity to join the Management Solutions International MSI team as a Customer Service Agent.Key AccountabilitiesReservation Management: Manage all incoming booking inquiries, ensuring accurate input of details and maximizing occupancy across the Resort.Guest Relations: Provide professional, friendly, and knowledgeable...

Anantara's commitment to delivering heartfelt hospitality has earned them a reputation as a leader in the luxury hospitality industry. As a Guest Experience Coordinator, you will play a critical role in ensuring that every guest's stay is nothing short of exceptional.ResponsibilitiesManage all incoming booking inquiries, ensuring accurate input of details...

Role OverviewAs a Cluster Reservations Agent at Millennium Hotels and Resorts MEA, you will be responsible for managing room reservations and providing exceptional customer service.Key Responsibilities:Assist guests in making room reservations through various communication channels.Maintain up-to-date knowledge of hotel policies, procedures, and room...

Roles and responsibilities The Reservations Agent captures details from the incoming calls and coordinates each reservation to ensure the guest's satisfaction. He or she should reflect the quality of the hotel to our possible guest and must be a very strong in communication skills. A positive attitude, knowledge of the hotel and attention to details are all...

You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience they come when they arriveWhat is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow...

Job DescriptionThe Front Desk Agent plays a vital role in representing the hotel to our guests throughout their stay. This position involves handling all front desk duties, including check-in and check-out procedures, cash handling, taking reservations, answering phone calls, and assisting guests with their inquiries.

Roles and responsibilities We are seeking a diligent and experienced Front Office Agent to join our team at The Ned Doha. As a Front Office Agent at The Ned Doha, you will be the welcoming face of our hotel, responsible for ensuring our guests have a memorable stay. You will manage check-ins and check-outs, address guest inquiries, and provide exceptional...

Roles and responsibilities We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service...

Key ResponsibilitiesAs a Guest Service Coordinator, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable. Your key responsibilities will include:Providing information about hotel facilities and services to guests.Processing guest room reservations and cancellations.Handling guest complaints...