Head Barista

1 week ago

Doha, Qatar the Ministry of coffee Full time

**1. Coffee Quality & Preparation**
- Ensure all beverages meet the café’s quality and presentation standards.
- Monitor the calibration and maintenance of coffee machines and grinders.
- Lead by example in preparing espresso-based and other beverages consistently and efficiently.

**2. Staff Management & Training**
- Train, coach, and supervise baristas on coffee-making techniques, customer service, and SOPs.
- Organize schedules and manage shift coverage in coordination with the Café Manager.
- Motivate team members to meet performance and quality goals.

**3. Customer Service**
- Deliver outstanding customer service and handle customer complaints professionally.
- Support the team in creating a welcoming and positive environment for all guests.

**4. Inventory & Ordering**
- Monitor and manage coffee bean and milk inventory, syrups, and barista tools.
- Collaborate with management on ordering supplies and controlling waste.

**5. Cleanliness & Safety**
- Maintain a clean and organized bar area at all times.
- Ensure compliance with food safety and hygiene regulations.

**6. Operational Duties**
- Assist with opening and closing procedures.
- Prepare daily or weekly reports on beverage sales, customer feedback, and team performance.
- Implement new recipes, seasonal drinks, and promotions as directed by management.

**Qualifications**:

- Proven experience as a senior barista or head barista (minimum 2-3 years).
- In-depth knowledge of specialty coffee, brewing methods, and espresso equipment.
- Strong leadership and communication skills.
- Ability to work under pressure in a fast-paced environment.
- Excellent organizational and time-management abilities.
- Basic understanding of inventory management and POS systems.

**Preferred Certifications (not mandatory)**:

- Barista Certification (SCA or similar)
- Food Safety or Hygiene Certification

Pay: From QAR3,500.00 per month

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