Aftermarket Business Development Manager, Mena

**AFTERMARKET BUSINESS DEVELOPMENT MANAGER, MENA REGION**

**Nikkiso Clean Energy & Industrial Gases** is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Nikkiso Cryogenic Services (NCS) is the essential service arm of Nikkiso’s Clean Energy & Industrial Gases Group (CE&IG). We have long been recognized as the leading service provider for cryogenic equipment and in addition to Nikkiso products, offer a wide variety of services for pumps and turbo expanders manufactured by other companies. All our services are designed to improve the safety of our products and to support industries in successfully enhancing their quality of life. Through our 18 global service facilities we service the industrial gas and air separation industries, enhanced oil recovery operations, marine, and clean energy, and alternative fuels projects.

**Objective/Summary**

The objective of this position is to perform aftermarket business development for cryogenic pump, turbo expander, and other aftermarket solutions. It is based in either Qatar or Sharjah, U.A.E.

**Essential Functions/Responsibilities**
- Follow up customers’ inquiries and technical request, understand technical specification, and prepare commercial quotations.
- Work with the Regional Manager, Aftermarket Services MENA to create a business development plan.
- Provide and achieve targets to grow the Service Business unit to maximize volume and profitability.
- Promote and sell the NCS aftermarket products, including Service Agreements, Repairs, Field Services and Upgrades as offered to all existing and new customers.
- Be responsible for the maintenance and growth of the Service Contract business for all product groups of the CEIG Group in the assigned sales territory.
- Develop existing and build new customer relationships ensuring Nikkiso is seen as a long-term business partner.
- Aid prime equipment sales by maintaining and developing effective, working customer relationships via valued service products.
- Develop proposal for aftermarket sales campaigns for specific service products and markets/customers and align campaigns with the BLM, PLM and Business Development Manager leadership before execution.
- Monitor changes and developments within the industry and report to management.
- Promote all NCEIG product portfolio, follow-up and share sales leads internally.
- Document activities in our CRM program, Salesforce.
- Other duties as assigned.

**Supervisory Responsibility**

None

**Competencies**
- Self-motivation inspired by success, enthusiasm, drive, and initiative directed towards achieving positive outcomes.
- Self-discipline and the ability to decide priorities in a rapidly changing commercial environment.
- Be flexible with working hours, which are sometimes influenced by factors such as the need to complete the job, the availability of the client, and participation in meetings.
- Communication skills - verbal, listening, written, presentation.
- Excellent interpersonal communication (both written and oral) skills in local language and English
- Judgment and problem solving.
- Customer Focus.
- Critical and strategic thinking.
- Results-driven accountability.
- Knowledge of sales processes.
- Understanding of marketing strategies and practices.
- Business and financial acumen.
- Continuous improvement mindset.
- Innovation mindset.
- Collaboration.
- Negotiating skills.
- Ability to travel globally.
- Computer literacy for the preparation of documents, presentations, and report writing.
- Able to leverage databases such as ERPs and Salesforce CRM.
- Current valid driving license.

**Work Environment**

Extensive travel; work in both office and shop environments at company and customer sites.

**Education and Experience**
- Bachelor’s degree in business, engineering, or related field.
- 5 + years or related aftermarket sales experience.
- Experience in international business environment is preferable.

**Physical Demands**
- Stand, walk, sit, talk, hear, type, and write.
- Reach with hands and arms, bend, stand on a stool or climb, and use fingers and hands to feel objects, tools, or controls.
- Use standard office equipment such as computers, smart phones, printers, photocopiers, etc.
- Lift files and open desk drawers and filing cabinets.
- Global travel.

**Other Duties**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**Equal Opportunity Employer/Veterans/Disabled**

Nikkiso CE&IG is proud to be an equal opportunity emp