Front Desk Agent

5 days ago

Doha, Qatar La Maison Hotel Doha Full time

Consistently offer professional, friendly and engaging service.
- Greet, check in and settle guest accounts while ensuring all service standards are followed
- Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float
- Handle guest requests, questions and concerns effectively and promptly
- Promote a professional team environment
- Follow department policies, procedures and service standards
- Performs any and all other tasks assigned by management
- Upholds the highest standard of internal and external customer service at all times
- Take initiative to add a personalized experience

**Qualifications**
- Diploma or degree in hospitality management or a related field.
- Proficiency in MS Office (Excel, Word, and Outlook)
- Maximum of 1-2 year of experience in Hospitality as Front Desk Agent.
- Excellent written and verbal communication skills.
- Multi-tasking, time-management skills, and ability to prioritize tasks.
- Detail-oriented and possess a goal-setting mindset.
- Able to work well under pressure
- Must have valid QID with NOC
- Arabic speaker is a must

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