Head of Terminal Services

We are currently recruiting for Head of Terminal Services for QAS Cargo Management in Doha.

The role is responsible in supporting the VP QAS Cargo through the effective management of all Cargo handling facilities within the Cargo campus by providing strategic leadership to short and midterm capacity enhancement projects and resource management in compliance with corporate and regulatory standards. Implementation of best practices to sustain business growth and drive operational excellence.

Key accountabilities include:

- Develop and implement ground handling strategies through defined performance expectations to align with business growth plans.
- Design and deliver future ground handling and capacity requirements to meet operational growth.
- Establish organizational goals, objectives and work plans to meet defined KPI and targets. Contribute effectively to company policies and procedures and maintain strict operational controls and regulatory compliance.
- Identify operational risks and formulate robust plans to avoid operational disruption.
- Responsible for ensuring all ground handling activities for QAS Cargo to uphold a professional and satisfactory service with Qatar Airways and other Airlines.
- Drive resource management and equipment serviceability to ensure business continuity.
- Plan and direct all Cargo handling and operational activities while achieving maximum productivity and excellence in service by creating total quality environment.
- Align operational plans with functional strategies and approach; set performance expectations.
- Responsible for all safety and security compliance matters within the Cargo Facilities through proper communications and monitoring through the safety and security teams in order to ensure that staff and Cargo safety and Security is not compromised.
- Ensure safety and security of operations remains the highest priority to uphold compliance. Identify safety concerns specific to cargo operations including aircraft specifications, infrastructure requirements, regulatory requirements and other operational matters.

Be part of an extraordinary story
your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

**Qualifications**:

- High School / Vocational Qualification with Minimum 12 years of job-related experience.
- Bachelor's Degree or Equivalent with Minimum 10 years of job-related experience
- Excellent in both spoken and written English Language.
- Relevant and advance level courses from recognized establishments in the field of Aviation, Cargo and Freight Operations, Warehousing and Cargo Handling.
- Command over spoken and written Arabic. a distinctive factor
- Professionally equipped with the Emergency Response Procedures, constant review of action plans, strategies and policies for effective control over manpower resources and equipment utilization.

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.