Head of Operations

**Job Summary and Purpose**:

- Ensure that the Fleet is managed safely, efficiently, in a professional manner to standards and costs that are in line with the industry best practices.
- Oversee and monitor the overall operational management being provided by third parties.

**Accountabilities**:
**Key Accountabilities**:
**Management**:
1. Establish and continuously monitor operational standards of ships to ensure delivery of continuous, efficient and safe service to the customer.
2. Provide marine operational expertise and advice with regards to operational matters. Assist with the assessment of operational risks and mitigations.
3. Provide guidance and conduct port and terminal due diligence to ensure safe and efficient operations.
4. Monitors / Ensure high standard day to day marine operational activities of LNG, LPG, FSRU and any chartered in vessels.
5. Identify sub-standard operational performance and evaluate alternative methods, systems and contractors to use in place of the obsolete systems.

**Cargo Management and compliance**:
6. Ensure that the vessels are operated in a manner which is safe, reliable and economical meeting the highest industry standards. This shall ensure efficiency in cargo management.
7. Drive compliance with international, Flag State, legal requirements and all company policies related to shipping operations, safety of navigation and Marine personnel at all times. Oversee/ensure complete compliance with port / terminals requirements, oil / gas majors and ship vetting systems.
8. Ensure that the trading certification of vessels are valid and avoid failure due to non-compliance.
9. Monitor performance of the vessels against charter parties to ensure commercial interests of owners are protected. Prepare defense for performance and off hire claims.
10. Monitor LNG bespoke developed emergency STS transfer with the third-party service provider in conjunction with the charterers to be able to deploy promptly if required.
11. Visit ships as required and instructed by the Operations Manager. Develop reports on the upkeep, operational standards, and effective management of vessels.
12. Monitors and ensure ship-shore loading efficiency, passage performance, ship performance, and cargo management are done efficiently.
13. Ensure terminal compatibility and assurance process completed safely and timely. Ensure compliance with port / terminals requirements, ship vetting systems (oil / gas majors) at all times.

**Vetting of Vessels**:
14. Ensure that vessels in the fleet are vetted successfully by arranging timely SIRE inspections, giving prompt responses to any observations raised, initiate remedial actions and identify and mitigate gaps in policies and procedures.
15. Manage the entry of details from the VPQ into the SIRE system as well as maintain the relevant vessels particulars data not limited to TMSA and Q88 records.

**Accountabilities - 2**:
**Safety Management System**:
19. Maintain the Safety Management System (SMS) of the organization and consistently focus on improving the quality, efficiency of procedures and accuracy.
20. Brief new senior officers before they join the vessels with regards to the Safety Management System, company policies, vessel operations and specific charterers’ requirements.
21. Supervise and carry out security duties as per ISPS code if requested by management.

Monitor Communication:
22. Confirm owned vessels managed by third party is operated efficiently in line with Master Service agreement, Owners instructions, charterer’s instruction and TCP.

**Voyage Planning**:
23. Supervise the voyage planning and performance process for the vessels managed by NSQL to ensure compliance with the requirements of the charterer. Help the organization to avoid performance related claims and provide support in challenging the claims in case they are raised.

**Terminal Approval**:
24. Participate actively. ship shore interface and compatibly studies Liaise with all related parties such as agents, charterers and terminals and provide all relevant information for the Master to assess the suitability of the berth.
25. Carry out in-house mooring analysis Studies.

Incident investigations and Risk Assessment:
26. Lead investigations into incidents that occurred and ensure that incidents are successfully closed out in a timely manner in coordination with the SHEQ Division.
27. Conduct safety risk assessment and environmental impact assessment for vessel operations in line with Maritime standard / best industry practice.

**Emergency Response Plan**:
28. Perform duties and functions as per the Emergency Response Plan and as directed by the Incident Commander.

**Staff Related Functions**:
30. Supervises ship staff conduct, performance and development and works with Head of Marine Personnel.
31. Assist MPD in recruiting process for the sea going staff by participating in new entry staff interviews.
32. Contribute to the development of the of Qatari employees.

**Financial Aut