Senior Freight Operations Officer

5 days ago

Doha, Qatar Gulf Overseas HR Consultancy Full time

We are seeking a highly skilled and detail-oriented **Senior Freight Operations Officer** to lead and manage daily logistics operations across **air, sea, and land freight**. This role is crucial in ensuring smooth shipment handling, accurate documentation, and efficient coordination with customs, clients, and overseas agents.

**Key Responsibilities**:

- **Shipment Coordination**:
Handle end-to-end logistics operations including booking, shipment tracking, documentation, clearance, and delivery across all freight modes (air, sea, land).
- **Quotations & Rate Negotiation**:
Prepare and send freight quotations to clients and negotiate rates with carriers, shipping lines, and vendors.
- **Customs Clearance & Compliance**:
Ensure all customs procedures comply with **Qatar’s import/export regulations**, and oversee timely clearance of shipments.
- **Client & Agent Communication**:
Maintain professional communication with local and international clients, partners, and freight agents to ensure seamless operations and resolve issues as they arise.
- **Documentation**:
Prepare and manage logistics documents such as AWB, B/L, invoices, packing lists, and customs clearance paperwork.
- **Issue Resolution**:
Address shipment delays, exceptions, or operational issues promptly to uphold service quality.
- **Business Development Support**:
Support sales and business development teams by sourcing reliable carriers, identifying cost-saving opportunities, and building relationships with new vendors and clients.

**Requirements & Qualifications**:

- **4-5 years of experience** in freight forwarding/logistics operations
- Hands-on experience with **airfreight, seafreight, and land freight operations**:

- Proven ability to **prepare freight quotations and negotiate rates**:

- Excellent knowledge of **Qatar customs procedures** and compliance regulations
- Strong command of **logistics documentation** and processes
- **Fluent in English**; Arabic language skills are a plus
- Proficient in time management and multitasking
- Strong communication, negotiation, and client relationship skills
- Ability to perform under pressure and meet tight deadlines

**Preferred Attributes**:

- Proactive, detail-oriented, and solution-focused
- Ability to work independently and as part of a team
- Experience using freight forwarding software and CRM systems
- High level of accuracy and commitment to operational excellence

Pay: QAR7,000.00 - QAR8,000.00 per month

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