Operations Support Lead

2 weeks ago

Doha, Qatar PROZ TECHNOLOGIES Full time

**Job Title**: Operations Support Lead

**Location**: Doha, Qatar

**Job Type**: Full-time

We are seeking an experienced **Operations Support Lead** to oversee the daily operations, reliability, and scalability of the TASMU Platform.
You will lead a technical operations team, manage incident response, optimize performance, and ensure system availability. This is a leadership role that combines technical excellence with strategic operational management.

**Key Responsibilities**
- Oversee day-to-day operations and maintenance of the TASMU Platform to ensure high availability and performance.
- Lead and mentor a team of cloud operations and support engineers.
- Manage and optimize cloud infrastructure on **Azure and Google Cloud**.
- Implement and manage **incident, problem, and change management** processes (ITIL-based).
- Collaborate with security and compliance teams to maintain data integrity and platform security.
- Conduct **capacity planning** and ensure scalability for future growth.
- Coordinate with **vendors and technology partners** for seamless integrations.
- Develop and maintain **disaster recovery and business continuity** plans.
- Track and manage the operations budget, costs, and forecasts.
- Generate and present performance reports and KPIs using **Power BI and Azure Monitor**.
- Drive process improvements and automation initiatives to enhance operational efficiency.

**Required Skills & Qualifications**
- Bachelor’s degree in Computer Science, IT, or a related field (Master’s preferred).
- Minimum **5 years of experience** in **technical operations management**, preferably in **cloud-based environments**.
- Hands-on experience with **Microsoft Azure** and/or **Google Cloud Platform (GCP)**.
- Strong understanding of **DevOps principles**, **Infrastructure as Code (IaC)**, and **cloud cost management**.
- Familiarity with **monitoring tools** such as Azure Monitor, Log Analytics, Application Insights, and Microsoft Sentinel.
- Excellent **leadership, communication, and problem-solving** skills.
- Certifications such as **Azure Solutions Architect Expert**, **GCP Cloud Architect**, or **ITIL** are preferred.

**Preferred Tools**
- **Monitoring & Observability**: Azure Monitor, Log Analytics, KQL, Application Insights, Microsoft Sentinel
- **Incident & ITSM**: SymphonyAI ITSM or ServiceNow
- **Reporting**: Power BI, Azure Workbooks, Excel
- **Governance & FinOps**: Azure Cost Management, Resource Graph, Policy

**Soft Skills**
- Strategic and analytical thinking
- Strong leadership and mentoring abilities
- Excellent cross-team collaboration
- Business-oriented decision-making
- Commitment to continuous learning and innovation

**Job Types**: Full-time, Permanent

Pay: Up to QAR20,000.00 per month

  • Operations, Customer Support Executive

    11 hours ago

    Doha, Qatar Welcome World Consultants Full time

    **Operations & Sales Support Specialist** We’re looking for a proactive and detail-oriented Operations & Sales Support Specialist to support our immigration consulting services team in Doha. **Key Responsibilities**: - Support sales by handling leads and assisting with onboarding **Requirements**: - 1-3 years of experience in customer service, admin,...

  • Kitchens Dispatch Support Lead

    11 hours ago

    Doha, Qatar talabat Full time

    **Company Description** talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part...

  • Field Operations Lead

    11 hours ago

    Doha, Qatar NES FIRCROFT Full time

    **Field Operations Lead** - Minimum education level: BSc in Engineering discipline - Operations profile with Field experience and previous experience gained in Production Operations and Projects positions (5 to 10 years minimum). Knowledge of Al Shaheen Field preferred. - Familiar with Production, Process and Flow Assurance Engineering. - Familiar with...

  • Application Support Lead

    2 weeks ago

    Doha, Qatar Qatar Airways Full time

    **About the role** **Role and Responsibilities**: - Manage and lead a team of support analysts or system engineers. This includes assigning tasks, providing guidance and mentoring, conducting performance evaluations, and fostering a positive and collaborative team environment. - Manage vendor relationships, monitor service level agreements, and coordinate...

  • Operations, Customer Support Executive

    6 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Welcome World Consultants Full time 12,000 - 180,000 per year

    Operations & Sales Support SpecialistWe're looking for a proactive and detail-oriented Operations & Sales Support Specialist to support our immigration consulting services team in Doha.Key Responsibilities:Respond to client inquiries via phone, email, or chat and in person dealingsTrack application progress and maintain accurate recordsVerify documents and...

  • Production Engineer

    11 hours ago

    Doha, Qatar Dietsmann Operations & Maintenance Sevices Full time

    Monitor and optimize chemical supply, logistics, and injection rates - Oversee lab and sampling activities, analyze results, and suggest process improvements - Coordinate pigging programs and related operations - Lead digital initiatives and support PI Vision displays, asset analytics, and metering systems - Ensure compliance with HSE and Asset Integrity...

  • Operations Support Officer

    2 weeks ago

    Doha, Qatar Qatar Airways Full time

    Job title - Operations Support Officer - Ref # - 224378 - Location - Qatar - Doha - Job family - Pilots & Flight Operations - Closing date: 10-Sep-2025 **About the role** The role plays a key administrative and coordination role within QE Network Operations. Provides day-to-day support to the operations team and Network Operations Management, ensuring the...

  • RMC Operational Lead

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Egis Group Full time 60,000 - 120,000 per year

    Company Description Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100...

  • Security Operations Support

    6 days ago

    Doha, Qatar Candidzone Full time

    IMMEDIATE HIRING - SECURITY OPERATIONS SUPPORT - No of requirements - 05 - Contract Period - 06 Months - Joining Date - Immediate - Gender - Any - Age - Based on the experience. - Relevant College or University qualification to min Bachelor's level - Minimum 4 years relevant working experience - Good working knowledge of general security operations. -...

  • Lead Security System Support Officer

    1 week ago

    Doha, Qatar Qatar Airways Full time

    **222823**Job Posting** Jun 16, 2025, 8:09:16 AM | **Primary Location** Doha | **Unposting Date** Jun 30, 2025, 3:59:00 PM **Description** **Description - External** Hamad International Airport is a leading international gateway dedicated to delivering exceptional passenger experiences while maintaining operational excellence. As one of the busiest and...