Call Center Representative

2 weeks ago

Doha, Qatar Al Baladi Group Full time

**Call Center Representative Responsibilities**:

- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.

**Call Center Representative Requirements**:

- High school diploma or equivalent.
- More education or experience may be preferred.
- Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
- Understanding of company products, services, and policies.
- Proficiency with computers, especially with CRM software, and strong typing skills.
- Ability to ask prying questions and diffuse tense situations.
- Strong time management and decision making skills.
- Adaptability and accountability.
- Fluency in multiple languages may be desired.
- Must have NOC.
- Local Hiring.
- Immediate Joiner
- Female Only.

**Salary**: QAR4,000.00 - QAR5,000.00 per month

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

  • Call Center Representative

    1 day ago

    Doha, Baladīyat ad Dawḩah, Qatar Quintessentially Full time

    Company DescriptionQuintessentially is the ultimate destination for comprehensive lifestyle management and luxury brand experiences. With an unwavering commitment to redefining excellence, the company provides unparalleled levels of personalization and exclusivity for its clientele. Quintessentially elevates every aspect of its clients' lives through...

  • Call Center Customer Service Representative

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Quintessentially Full time 30,000 - 60,000 per year

    Company DescriptionQuintessentially is the ultimate destination for discerning individuals, brands, and corporates seeking comprehensive lifestyle management and exclusive brand experiences. Dedicated to redefining excellence, Quintessentially elevates every aspect of its clients' lives through meticulous attention to detail. As the world's leading luxury...

  • Call Center Representative

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Redlink Group Full time 80,000 - 120,000 per year

    VIP Cinema Projectis urgently hiring for the role of aCall Center AgentThe ideal candidate must have previous experience in a call center environment and be familiar with standard call center systems and protocols.QUALIFICATION:Language: Fluent in Arabic and English (spoken and written)Experience: Previous call center agent experience is mandatorySystem...

  • Female Customer Service Representative

    2 weeks ago

    Doha, Qatar Shater Abbas Restaurants Full time

    We are looking for enthusiastic and professional individuals to join our call center team. As a **Customer Service Representative**, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, ensuring that all customer inquiries, concerns, and issues are addressed efficiently. **Key Responsibilities**: -...

  • Call Center Agent

    1 day ago

    Doha, Baladīyat ad Dawḩah, Qatar ECCO Gulf Majorel Qatar Full time $30,000 - $60,000 per year

    We're hiring at our location in DohaCall Center Agent - Banking We are looking for candidates who are enthusiastic and customer-focused. The ideal candidate should possess the following skills and qualifications:Previous experience in a call center or customer service role, preferably in the banking industry.Excellent communication and interpersonal...

  • Call Center Representative

    2 weeks ago

    Doha, Qatar Souq Al Baladi Group Full time

    **Responsibilities**: - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new products, services and policies - Guide callers through troubleshooting,...

  • Call Center Agent

    4 days ago

    Doha, Qatar Anbara Kitchens Full time

    Female Call Center Representative who has knowledge in Syrian Food Pay: QAR3,000.00 - QAR5,000.00 per month Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (preferred) **Experience**: - call center / customer representative: 2 years (preferred) **Language**: - arabic and english (preferred)

  • Call Center Agent

    2 weeks ago

    Doha, Qatar Gulf Overseas HR Consultancy Full time

    Call Center Representative responsibilities include: - Managing large amounts of inbound and outbound calls in a timely manner - Following call center “scripts” when handling different topics - Identifying customers’ needs, clarify information, research every issue and providing solutions - Manage large amounts of inbound and outbound calls in a...

  • Call Center Supervisor

    2 weeks ago

    Doha, Qatar Ajwan Group Full time

    **Supervising Call Center Operations**: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols. - **Team Management**: Lead and motivate the call center team to achieve performance targets and provide excellent customer service. - **Training and Development**:Train new hires and provide ongoing coaching...

  • Call Center Manager

    1 week ago

    Doha, Qatar Ajwan Group Full time

    **Previous Experience as a Manager is Mandatory.** **Job description** - **Supervising Call Center Operations**: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols. - **Team Management**: Lead and motivate the call center team to achieve performance targets and provide excellent customer service. -...