Revenue Management Operations Specialist

About the Role

We are looking to recruit the role of Revenue Management Operations Specialist in our head office based in Qatar Doha.

You will maintain and align the Standard Operating Procedures and Reservation & Inventory System Parameters to ensure the team executes operational tasks efficiently, giving utmost priority to Executive Management requirements for VIP/CIP passengers.

Coordinate with partner airlines to synchronize the schedules and bookings for seamless interline/codeshare reservations and ticketing functionalities. Identify Regulatory requirements and coordinate with respective departments (internal/external) to ensure compliance.

Operational Accountabilities
- Analyse current practices of manual and automated reservation and ticketing processes of accountable traffic documents like E-ticket and EMDs, to match industry standard best practices, which will ensure accurate processing for Revenue Accounting, and thereby avoid/mitigate any impact on revenue.
- Plan and ensure adequate resources are assigned for testing with internal / external teams to meet deadlines as per target dates.
- Provide regular update/feedback to Training Department and Commercial Policy and Procedures team on new formats/processes related to Reservation and Ticketing, to ensure they are further cascaded to end users for appropriate implementation and process standardization.
- Identify new products and/or system features made available by the system vendor and evaluate if it will be beneficial to support Qatar Airways business requirements from an efficiency perspective or revenue impact. Regularly coordinate with Alliance and Partnerships team to ensure the Altea Inventory Business rules are always updated for appropriate calibration with existing partner airlines or when a new partnership is being established.
- Regularly update Standard Operating Procedures to ensure the team members are always following the latest guidelines to execute the daily tasks.
- Update/Edit Altea Business Rules as and when compliance requirements (new or change) are received from stations e.g. AVI acceptance at airports.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.
You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.

You have the chance to be a part of our future, and build the life you want
while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we
dare to achieve what’s never been done before.

Together, everything is possible

**Qualifications**:
About you
- Bachelor's Degree or Equivalent with Minimum 4 years of job-related
- Good command in written and spoken English
- Proficient in MS Word, MS Excel, MS PowerPoint and good knowledge of computer functions
Processes Decision making capabilities keeping in mind business impact
- Delegation of daily tasks
- Time Management
- Strong mentoring and coaching skills.
- Ability to train and develop subordinate's skills.
- Sound knowledge of Passenger Service Systems and Check in systems
- Airline Operational and Revenue Management Experience
- Basic understanding of Airline Schedule Management
- Proficient with other Global Distribution Systems used in Aviation sector

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no
boundaries, and be part of a truly global community.

How to apply