Director of SPA

2 weeks ago

Doha, Qatar Marriott International, Inc Full time

**Additional Information**
**Job Number**24216716
**Job Category**Spa
**Location**The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**JOB SUMMARY**

Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

**CORE WORK ACTIVITIES**

**Supporting Management of Spa Operations and Budgets**
- Assumes the responsibilities of the Spa Director in his/her absence.
- Ensures all employees have the proper supplies, equipment and uniforms.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Manages supplies and equipment inventories within budget.
- Maintains cleanliness of spa and related areas and equipment.
- Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

**Ensuring and Delivering Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
- Strives to improve service performance.

**Conducting Human Resources Activities**
- Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
- Ensures employees understand expectations and parameters.
- Brings issues to the attention of the department manager and Human Resources as necessary.
- Observes service behaviors of employees and providing feedback to individuals.
- Participates in employee progressive discipline procedures.
- Participates in an on-going employee recognition program.
- Reviews comment cards and guest satisfaction results with employees.
- Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Supervises on-going training initiatives and conducting training when appropriate.
- Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
- Celebrates successes and publicly recognizes the contributions of team members.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Assists the Spa Director in managing the day-to-day operations of the spa as necessary.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

  • Director of Spa

    2 weeks ago

    Doha, Qatar RIXOS Full time

    **Company Description** Rixos Premium Qetaifan Island North** Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism...

  • Senior SPA Therapist

    2 weeks ago

    Doha, Qatar MF Spa & Beauty Placements Full time

    **SENIOR SPA THERAPIST - Confident in Body & Skin Care services** **DOHA**: - Qatar (Middle East) **Starting Date**: A.S.A.P (Visa pending) **Contract**: Open **Reports to**: Spa Director **PACKAGE POTENTIAL & BENEFITS**: - **QAR 3,700 Basic per month**: - Retail Commission - Treatment Commission - Gratuities - Accommodation (shared with 1 person) -...

  • Director of Spa

    2 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**25064891 **Job Category**Spa **Location**The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation,...

  • Director of Spa

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Kempinski Hotels Full time

    Application Deadline:31 December 2025Department:Spa & RecreationLocation:Qatar - DohaCompensation:ر.ق0 / monthDescriptionResponsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness,...

  • Spa Director

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Careers at Marriott Full time 60,000 - 120,000 per year

    JOB SUMMARY Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs...

  • Director of SPA and Recreation

    2 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24170356 **Job Category** Spa **Location** Al Messila a Luxury Collection Resort & Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for managing and supervising all areas of the spa, including its programs,...

  • Director of SPA and Recreation

    2 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**24170356 **Job Category**Spa **Location**Al Messila a Luxury Collection Resort & Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for managing and supervising all areas of the spa, including its programs, services,...

  • Spa Supervisor

    2 weeks ago

    Doha, Qatar RIXOS Full time

    **Company Description** Rixos Premium Qetaifan Island North** Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism...

  • Director of SPA

    2 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23073915 **Job Category** Spa **Location** The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for managing and supervising all areas of the spa, including its programs, services, hours of...

  • Receptionist Ladies Only

    7 hours ago

    Doha, Qatar Diva Lounge Spa Full time

    Presenting the first and foremost impression of the spa. The purpose is managing efficiently the end to end customer service experience of customers - Handle cash, opening and closing daily - Identifying to Manager which therapists are not doing their assigned duties - Control of the spa telephone and personal outgoing calls from anyone - To hold and safe...