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Kitchen Production Team Leader

2 weeks ago

Qatar Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

**Overview of the role**

Strive to make people smile while providing irresistible food offers in a welcoming atmosphere that gives IKEA guests a good reason to return and provide IKEA store visitors to take a natural break in their shopping for a tasty and nourishing meal, at a competitive price, in pleasant and relaxing surroundings with a taste of Sweden.

**What you will do**
- Empower and encourage the team to take immediate action to meet the needs of guests and give input on how to continuously improve our meeting with them
- Together with his colleagues and IFB manager, contribute actively in the development and implementation of a clear IKEA Food action plan for the store using the store business plan and country business plan based on input from the IKEA Food Direction & Strategy. Develop and execute an annual action plan for kitchen area based on agreed goals.
- Actively implement the range matrix (global and national) by securing quality and availability.
- Serve high-volume dishes that suit the taste of the many people on the local market.
- Secure that we prepare all food in line with the product sheet and secure the quality served at all times.
- Actively use the product sheets to train co-workers. Also, ensure all co-workers taste and learn about new products before they are launched.
- Secure an irresistible food offer by ensuring to give customers an appealing range presentation.
- Passionate about kitchen products and actively learn about their content, origins, preparation and other benefits. Share this knowledge with the team.
- Ensure that his team and him know the top-selling products, 3 Aces and 1 King, and that they are available and clearly communicated and displayed at all times. To promote alternative products when these are unavailable.
- Utilise everyday commercial opportunities to grow sales and profitability according to the goals in his area. Work with the Functional Commercial Review and other appropriate tools to do so.
- During unexpectedly quiet times, propose commercial activities that attract store visitors and increase the take-up rate, or take other actions to secure productivity.
- Co-operate with the IFB manager to enhance Swedishness and the link between the IKEA Restaurant & Café and the Swedish Food Market when appropriate.
- Have relevant knowledge of the competition on the market & use this information to initiate immediate action as needed, e.g. secure a substantial price distance.
- Create awareness of IKEA Food as the most important in-store marketing tool for maximising the IKEA store’s sales potential.
- In collaboration with the HRBP and IFB manager select, recruit, train, develop, coach, mentor and inspire co-workers in accordance with the IKEA values.
- Committed to the development of kitchen team and secure their training to ensure all co-workers understand the IKEA Concept and other key guidelines, and how they have an impact on their specific roles.
- Train the co-workers how to work with the Swedish range and local range according to the recipes.
- Empower, support and coach kitchen co-workers on the job to help them perform better and grow.
- Actively develop successors to ensure to meet the succession needs of the IKEA store.
- Work actively to create an environment where the IKEA culture is a strong and living reality, and diversity is valued, to ensure the IKEA store is regarded as a great place to work.
- Be responsible for stock levels in Food & Beverages units, as well as purchasing, reordering and stock rotation (FIFO).
- Train the co-workers in food preparation to ensure the highest standards of range presentation.
- Train, develop and constantly follow up the quality and food safety regulations, while ensuring a safe working environment for co-workers and customers in accordance with all local health and safety regulations and HACCP standards
- Ensure to have a simple and straightforward internal communication and information flow, and secure that key information is understood by all IKEA Food co-workers.
- Secure the integrated multichannel executi