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Assistance Manager
2 weeks ago
One of the leading groups in Qatar is looking for “Female Assistant Manager” For their Luxury Spa Division.
Attractive Package.
**Responsibilities**:
- Ensures all employees have the proper supplies, equipment, and uniforms.
- Comprehends operating statements and payroll progress reports as needed to assist in the financial management of department.
- Manages supplies and equipment inventories within budget.
- Maintains cleanliness of spa and related areas and equipment.
- Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.
- Ensures employees understand expectations and parameters.
- Ensuring and Delivering Exceptional Customer Service
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
- Strives to improve service performance
**Requirements**:
**Requirements**:
- Bachelor’s Degree in Business or Hospitality Management
- Three years’ experience in a similar role in a luxury establishment
- In depth knowledge of spa therapy & fitness
- Strong financial acumen
- Excellent communication and leadership skills.
- Female Only.
- Prefer Bilingual English & Arabica.
