Hostess/waitress

6 days ago


Doha, Qatar Luxury Franchise Cafe Full time

**Key Responsibilities**:

- Greet guests with a warm, professional, and fashion-forward demeanor in line with the brand image
- Manage reservations via phone, in-person, and online platforms
- Coordinate table assignments while considering flow, guest preferences, and server rotations
- Escort guests to their tables and present menus
- Manage guest waiting lists and inform guests of approximate wait times
- Handle special requests, VIP bookings, and dietary needs with care and confidentiality
- Communicate effectively with kitchen and floor staff to ensure smooth operations
- Maintain cleanliness and organization of the reception area
- Promote upcoming events, specials, and signature offerings
- Handle guest feedback and resolve minor complaints, escalating to management when necessary
- Ensure compliance with health, safety, and hygiene standards

**Qualifications**:

- Previous experience in a high-end restaurant, café, or hospitality environment preferred
- Exceptional communication and interpersonal skills
- Fluent in English and Arabic, French is a plus
- Proficient in POS systems
- High level of personal grooming and fashion sense
- Calm under pressure with a proactive, solution-oriented attitude
- Available to work flexible hours, including evenings, weekends, and holidays

**Key Attributes**:

- **Elegant Presence**: Represents the brand with grace and confidence
- **People-Oriented**: Naturally friendly and enjoys creating memorable guest experiences
- **Attention to Detail**: Notices small things that elevate the guest experience
- **Team Player**: Works collaboratively with front and back-of-house teams

Application Deadline: 26/06/2025
Expected Start Date: 29/06/2025


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