Cafm Operator

1 day ago


Doha, Qatar Darwish Interserve W.L.L Full time

**Help Desk Job Duties**
- Training other staff members on troubleshooting and diagnosing problems
- Writing, editing, and revising training manuals for new and updated software and hardware
- Providing technical assistance for questions and problems
- Resolving problems with networks and other computer systems
- Diagnosing system errors and other issues
- Following up with customers to ensure full resolution of issues
- Requesting feedback and/or monitoring calls and other methods of correspondence to improve training methods
- Running reports to analyze common complaints and problems
- Installing or changing software to fix issues
- Remotely accessing hardware or software for clients to make changes and fix problems

**Education, Qualifications and Experience**
- Bachelors degree preferred
- working knowledge of fundamental operations of relevant software, hardware and other equipment
- experience researching, analyzing and interpreting automated system problems
- knowledge and experience of **CAFM** preferred
- related experience and training in troubleshooting and providing help desk support

**Job Types**: Full-time, Permanent

Pay: From QAR2,500.00 per month


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