Operations Manager
7 days ago
Project Overview:
**Darwaza Farm** is a fully integrated entertainment destination located in Qatar, offering a unique experience for families and visitors seeking relaxation and fun in a natural setting. The farm features a variety of amenities, including a diverse zoo, three luxury rental lodges with private swimming pools, a restaurant offering room service, and an agricultural area where visitors can participate in harvesting crops. Additionally, the farm includes a children's playground and green spaces for a peaceful, nature-filled experience, making it an ideal choice for family outings
**Responsibilities**:
- **Daily Operations Management**:
- Oversee all departments (zoo, lodges, restaurant, agricultural area).
- Ensure smooth operations in line with schedules and plans.
- Monitor the quality of services provided to visitors and propose improvements as needed.
- **Staff Management**:
- Supervise staff across various departments and ensure tasks are completed efficiently.
- Identify hiring and training needs to ensure staff development and effective performance.
- **Zoo Management**:
- Oversee the construction and preparation of the zoo and manage its operations.
- Ensure proper care of animals and adherence to health and safety standards.
- **Facility & Visitor Management**:
- Manage bookings for the lodges and oversee guest services, including restaurant and room service.
- Track visitor satisfaction and address complaints or suggestions to enhance their experience.
- **Budget Management**:
- Monitor operational expenses and coordinate with the accountant to manage costs and prepare regular financial reports.
- Oversee purchases and logístical needs for the farm.
- **Operational Efficiency Improvement**:
- Develop strategies to improve operational efficiency and increase revenue.
- Implement plans to attract more visitors and enhance guest experiences.
- **Safety Compliance**:
- Ensure that all safety standards are maintained throughout the farm for staff, visitors, and animals.
- Manage preventative maintenance of facilities and ensure their readiness.
Qualifications:
- **Experience**:
- Minimum of 5 years of experience in operations management or facility management within tourism or leisure industries.
- Experience in managing teams and dealing with visitors.
- **Skills**:
- Strong leadership and organizational skills.
- Ability to manage budgets and analyze financial data.
- Effective communication skills and problem-solving abilities.
- **Education**:
- Degree in Business Administration, Hospitality Management, or a related field.
Work Environment:
The Operations Manager will work in a dynamic environment, coordinating with various teams to ensure a seamless visitor experience, with a focus on continuous development and achieving the farm’s objectives.
Pay: QAR3,000.00 - QAR5,000.00 per month
**Experience**:
- Operations: 3 years (preferred)
**Language**:
- Arabic (required)
License/Certification:
- qatar driving license (preferred)
Application Deadline: 20/10/2024
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