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Operation Manager

3 weeks ago

Doha, Qatar Al Sharqi Holding Full time

Managed the valet department ensuring professional and courteous service.
- Developed & implemented policies & procedures of valet while maintaining a high level of professional appearance, demeanor and ethics in dealing both with guests and the valet team.
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Purchase materials, plan inventory and oversee warehouse efficiency
- Help the organization’s processes remain legally compliant
- Formulate strategic and operational objectives
- Examine financial data and use them to improve profitability
- Manage budgets and forecasts
- Perform quality controls and monitor production KPIs
- Recruit, train and supervise staff
- Find ways to increase quality of customer service
- Conducted on-going coaching and held weekly staff meetings to discuss weekly events, budgets, and scheduling.
- Responsible for payroll and generated additional revenue by initiating sales of monthly parking passes to residents and other department employees.
- Generated daily reports and ensured all hotel guests were billed appropriately.

**Requirements**:

- Proven work experience as Operations Manager or similar role
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Familiarity with business and financial principles
- Excellent communication skills
- Leadership ability
- Outstanding organizational skills
- Degree in Business, Operations Management or related field

**Job Types**: Full-time, Contract
Contract length: 24 months

**Experience**:

- Valet parking: 2 years (required)

**Language**:

- Arabic (required)
- English (required)